Our Inbound services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell to an existing customer or to complete the sales process on-line.

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Outsourcing of non-core business activity has become one of the most preferred way to reduce cost and tap pool of skilled professionals from around the world.
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Our telesales and telemarketing outsourcing services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services.
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Staff Training

The following steps are involved:
 
  • Communication with client by e-mail or chatting to understand the exact requirements of the project.
     
  • Preparation of training document detailing the project requirements and the processes involved.
     
  • Selection of qualified staff suitable for the project.
     
  • Imparting training to the staff members.
  • Getting a test work done from the trained staff.
     
  • Conducting a session to test the overall understanding of the project by the staff.
     
  • Conducting a Live run but under close supervision of the project managers.
     
  • Permitting the successful staff to execute the live run of the project and submission of the same to the QA department.
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