Innovative Solutions - Company Profile

Our Inbound services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell to an existing customer or to complete the sales process on-line.

Company Profile

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Innovative Solutions call centre is providing the top notch and world standard customer services and back-office support to our clients. We have the ability to provide Inbound and Outbound support to a multitude of departments of our clients, e.g., Human Resource Management, Accounts, Order Processing, Telemarketing, Help Desk, Tech Support, etc. Our highly trained and experienced teams are available 24 x 7 x 365.

The Data Center

Innovative Solutions Data Entry Services is a full-service data entry and forms processing service bureau serving both national and international market. Innovative Solutions utilizes advanced technologies to convert large quantities of paper and image-based forms to electronic data usable in database and document management systems.

Innovative Solutions has provided services to banks, retail organizations, medical research facilities, universities, insurance companies, mailing services firms, direct marketing and database marketing firms, school districts, newspapers, large corporate enterprises, and trade associations wanting to outsource a portion or all of their data entry requirements.

Innovative Solutions's production systems are housed in TWO off-site data centers -- a primary site and a second "hot backup" site 25 miles away featuring 100% redundancy of equipment and systems. See Disaster Recovery.

Data center operations provide for 99.95% uptime, powerful data recovery, and five-layer security, insuring consistent, uninterrupted work flow.

Data Center quality with maximum uptime.

In addition to traditional key-from-paper data entry, Innovative Solutions also performs document scanning and indexing, key-from-image, and automated data extraction using OCR/ICR/OMR technologies. Innovative Solutions will also provide for centralized mail receipt and processing. Whether you have a one-time project or an ongoing campaign, Innovative Solutions will customize a service approach to meet your needs for quality, turnaround, and reasonable fee.